Privacy Policy

Privacy Policy

Last Updated: [Insert Date]

At EagleCrest Global Services Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.

By using our website, you agree to the terms of this policy.

1. Who We Are

EagleCrest Global Services Limited is a UK-based cleaning and facility management company. We provide high-quality residential and commercial cleaning services tailored to the unique needs of our clients. Our registered website is https://www.eaglecrestgsl.co.uk. For any queries regarding your data, please contact us at:

๐Ÿ“ง Email: info@eaglecrestgsl.co.uk
๐Ÿ“ž Phone: 07955 249 458

2. Information We Collect

We may collect and process the following types of personal data:

  • Identity Information: Full name, company name (if applicable)

  • Contact Details: Email address, phone number, postal address

  • Service Information: Property type, cleaning service preferences, appointment dates

  • Technical Data: IP address, browser type, location, and other details collected via cookies

  • Communication Records: Any correspondence or messages sent via our website or email

3. How We Use Your Information

We only use your data when legally permitted. Most commonly, we use it to:

  • Provide you with our cleaning and facility management services

  • Manage bookings and service communications

  • Respond to your enquiries and requests

  • Send updates, reminders, or invoices related to our services

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell or trade your data. We may share it with:

  • Trusted third-party providers who help us deliver our services (e.g., booking platforms, invoicing systems)

  • Regulatory bodies or law enforcement if required to do so by law

  • Our internal team strictly on a need-to-know basis

All third parties we work with are required to keep your data confidential and secure.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, firewall protection, and access controls.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymised.

7. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any incorrect or incomplete data

  • Request the deletion of your data where appropriate

  • Object to or restrict how we process your data

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, contact us at info@eaglecrestgsl.co.uk.

8. Cookies Policy

Our website may use cookies to enhance user experience, analyze website traffic, and provide relevant content. You can choose to accept or decline cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised โ€œLast Updatedโ€ date. Please check back regularly to stay informed.

11. Contact Us

For questions about this Privacy Policy or to make a data-related request, please contact:

๐Ÿ“ง Email: info@eaglecrestgsl.co.uk
๐Ÿ“ž Phone: 07955 249 458
๐ŸŒ Website: www.eaglecrestgsl.co.uk